0844 856 6606
The issue of Lone Worker Security is becoming more wide reaching within every level of an organisation - far from being a consideration exclusive to the individual lone worker, staff at manager level and business leaders are increasingly aware of their legal duty of care to staff.
Tens of thousands of lone workers are abused, attacked or victims of an accident in the UK every year (over 160 attacks take place on lone workers in the UK every day *), those particularly at risk are employees carrying out jobs where social contact with the general public is commonplace. Thousands of other workers are at risk of ‘Man Down' situations from an environmental risk (61 deaths and 14,000 serious injuries from slips, trips and falls were recorded in the UK in 2008 alone *). Receiving abuse or being faced with a disproportionate level of risk as part of your job is unacceptable and brings associated business costs that are a significant financial drain on those employers involved.
Connexion2 are lone worker specialists and were formed in 2003. The company provide a wide-range of organisations with support on issues affecting lone workers whether they are involve policy creation and review, the training of staff, or the specifics of a device-based solution. The company also manufacture the award winning Identicom Lone Worker Device (LWD) which is available in several product variants, the first LWD range to achieve ‘Secured by Design' status from ACPO (Association of Chief Police Officers for England, Wales and Northern Ireland).
Connexion2 manufacture the Identicom lone worker device range exclusively in the United Kingdom specifying the use of quality components to give our product platform the maximum life cycle in the marketplace and a low incidence of product failure. To view more information about Connexion2 Policy please visit our Policy, Regulations and Statistics page.
Connexion2 analysis of employment data provided by The Office of National Statistics 2009 suggests there are approximately 2.5 to 3.5 million lone workers currently employed in the UK. As well as risk to individuals, financial risk carried by an organisation is potentially huge and often left uncalculated internally. Financial risk is most likely to arise from:
Fines levied can often run into tens or hundreds of thousands of pounds routinely, even prior to factoring-in private proceedings. Any organisation employing significant numbers of lone workers therefore carry a significant financial risk regardless of whether they operate in the private or public sector arena.
Recent developments in the industry include the first British Standard for Lone Worker Device Services, BS8484 (Connexion2 is approved against the standard through audit), a standard designed to improve the provision of services to organisations employing lone workers. The standard also affects how the Police are likely to respond to emergencies raised through lone worker alarms. UK Police forces are now outlining that suppliers of lone worker services conform to and are audited against BS8484 before a Police response can be guaranteed - suggested by ACPO (Association of Chief Police Officers for England, Wales and Northern Ireland) and ACPOS (Association of Chief Police Officers in Scotland) . The Corporate Manslaughter Act 2007 is also awaiting its first legal precedent and is likely to further impact on how organisations view the provisions they are making for lone workers.
There have been a number of estimates made about the current number of people in UK employment who are classed as lone workers. Our analysis of data provided by the Office of National Statistics estimates there are between three to four million lone workers employed in the UK. All these workers are facing a variety of risks at different frequencies, thus placing certain demands on the lone worker which in turn impact on an employer's duty of care.
Risks generally fall into two categories:
For more information, see our risk type and frequency page.
Duty of care may be a shared responsibility between a lone worker and their employer however it has never been more important for an organisation to meet that duty.
You might also have seen on this site about the type of risks that are posed to lone workers, however it is also worth considering the level of risk liability carried by the organisation you work for and in turn the implications that should have on the provision made for lone worker safety.
For more information, please click here.
Click to view our certification of approval through audit against BS8484.
Why wait until after an incident? For more information on any of the above please call Connexion2 on 0844 856 6606 or +44(0) 1909 518020 if calling from outside the UK.
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Statistics from Spain (Source: LFS 2007) list the number of workers reporting an accident at work over a 12 month period as . . .
In the USA, OSHA (Occupational Safety and Health Administration) is the main federal agency that is tasked with the enforcement . .
* Source: Attack Statistics taken as an average for 2008/09 from a variety of sector sources including the NHS, Retailers against crime, and Inside Housing. Slips, Trips and Falls statistics are taken from the Health & Safety Executive.
International statistics taken from 'Violence at Work - Third edition' by Chappell and Di Martino, ISBN 978-92-2-117948-1 unless otherwise stated.