Policy and Statistics

Connexion2 Policy, Regulations and Statistics:

Made in the U.K.

Connexion2 strives to operate as an ethical and responsible employer and manufacturer. Identicom is entirely manufactured in the United Kingdom using a core, small number of suppliers - several of which are local to Connexion2 in order to minimise the carbon footprint of the device. Connexion2 specify the use of quality components to give our product platforms the maximum life cycle in the marketplace and a low incidence of product failure. Where devices do fail, or are classed as 'end of life', they are disposed of properly.

WEEE Producer Responsibility in Europe.

The European Union (EU) has implemented the Waste Electrical and Electronic Equipment (WEEE - 2002/96/EC) Directive to ensure the proper collection, treatment and recycling of waste electronic products in the EU countries. As a producer of electronic and electrical equipment, Connexion 2 Ltd complies with the WEEE Directive.

Under the Directive and its implementing regulations, when customers lease Identicom units they are entitled, at the end of their lease agreement to send the new unit back for recycling. If the Identicom unit was purchased outright from Connexion 2 Ltd as part of a SoloProtect package, then the unit can also be returned at the end of the agreed contract period. If the Identicom unit was purchased for resale, it is the responsibility of the purchaser to dispose of the unit according to the regulations, unless previously agreed with Connexion 2 Ltd.

Data Protection:

Data received by Connexion2 for our solution customers is done so in accordence with the Data Protection Act 1998. Please click to view the relevant policy document listed below:

Data Protection, Handling and Security Policy

If you have any specific queries about any Connexion2 policy please click to e-mail.

Service Statistics:

Click link(s) to download below.

Returns, Repairs and Refurbishments - December 2011

Returns, Repairs and Refurbishments - November 2011